5 Advantages of Using Omnichannel Customer Support

5 Advantages of Using Omnichannel Support

The rise of online shopping in the past decade has changed the course of humanity, especially during the midst of the COVID-19 pandemic and lockdowns. However, despite that, recent research shows that 94% of consumers still buy from brick-and-mortar stores. Hence, there has been an ongoing debate as to what’s better or more ideal: shopping […]

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Cybersecurity in the AI Era: Shielding The Supply Chain